Weekly Hours: **APPLY ON THE WEBSITE**
Role Number:
At Apple, we believe in hard work, fun environment and the kind of
creativity and innovation that only comes about when hardworking
people from diverse backgrounds approach problems from varying
perspectives. We believe each customer interaction is an opportunity
to delight, engage and encourage. By focusing on the smallest of
details, we can make big impacts with our customers. Building this
environment starts with you!
The Worldwide Apple Online Store Sales team is looking for motivated,
outgoing and tech savvy individuals who want to offer Apple customers
an unparalleled customer sales experience via chat.
Key
_QUALIFICATIONS_
Key
_QUALIFICATIONS_
* Excellent written and verbal language skills in English & French.
* Professional verbal and written communication skills needed.
* Provide consultative solutions to customers based on their needs.
* Proactively move the chat interaction towards a successful sale.
* Customer-focused, detailed-oriented individual.
* Has excelled in a customer facing environment.
* Has experience with both Mac and PC.
* Appropriately set customers&#**Apply on the website**;
expectations.
* Typing speed of minimum **Apply on the website** words per minute
preferred, with great attention to detail.
* Multitasking - Capacity to hold a number of chats simultaneously.
* Can translate "tech speak" into everyday, understandable terms.
* Function comfortably in a fast - paced, performance based contact
centre environment where contacts are monitored, recorded and quality
assessed.
* Adaptive and flexible to changing technologies, process and
environments.
*
_ABILITY TO_ work and make decisions with minimal supervision.
* Complex problem solving abilities.
* Strong organisational and administration skills.
* Be a self-starter who is motivated and innovative
*
_ABILITY TO_ work effectively with other departments and utilise a
team approach to accomplishing goals.
DESCRIPTION
Description
- _ABILITY TO_ offer responses to customers in fast paced environment,
understanding the dynamics and responsibilities of written
communication and its consequences.
? Customer - focused, detail
-oriented individuals.
? Independent problem solvers with passion for self owned career
development.
? Creative problem solvers.
? Comfortable working with ambiguity.
? Ability to hold several different chats and interactions
simultaneously.
? Drive for results, demonstrates high degree of drive and
determinations.
? Understand the importance of independent learning.
? Flexibility to work shifts on a 7 day schedule.
? Highly organised individual.
? Time and Attendance Management.
_EDUCATION_ & Experience
_EDUCATION_ & Experience
Additional
_REQUIREMENTS_
Additional
_REQUIREMENTS_Posted: **Apply on the website** Oct **Apply on the website**
Weekly Hours: **APPLY ON THE WEBSITE**
Role Number:
At Apple, we believe in hard work, fun environment and the kind of
creativity and innovation that only comes about when hardworking
people from diverse backgrounds approach problems from varying
perspectives. We believe each customer interaction is an opportunity
to delight, engage and encourage. By focusing on the smallest of
details, we can make big impacts with our customers. Building this
environment starts with you!
The Worldwide Apple Online Store Sales team is looking for motivated,
outgoing and tech savvy individuals who want to offer Apple customers
an unparalleled customer sales experience via chat.
Key
_QUALIFICATIONS_
Key
_QUALIFICATIONS_
* Excellent written and verbal language skills in English & French.
* Professional verbal and written communication skills needed.
* Provide consultative solutions to customers based on their needs.
* Proactively move the chat interaction towards a successful sale.
* Customer-focused, detailed-oriented individual.
* Has excelled in a customer facing environment.
* Has experience with both Mac and PC.
* Appropriately set customers&#**Apply on the website**;
expectations.
* Typing speed of minimum **Apply on the website** words per minute
preferred, with great attention to detail.
* Multitasking - Capacity to hold a number of chats simultaneously.
* Can translate "tech speak" into everyday, understandable terms.
* Function comfortably in a fast - paced, performance based contact
centre environment where contacts are monitored, recorded and quality
assessed.
* Adaptive and flexible to changing technologies, process and
environments.
*
_ABILITY TO_ work and make decisions with minimal supervision.
* Complex problem solving abilities.
* Strong organisational and administration skills.
* Be a self-starter who is motivated and innovative
*
_ABILITY TO_ work effectively with other departments and utilise a
team approach to accomplishing goals.
DESCRIPTION
Description
- _ABILITY TO_ offer responses to customers in fast paced environment,
understanding the dynamics and responsibilities of written
communication and its consequences.
? Customer - focused, detail
-oriented individuals.
? Independent problem solvers with passion for self owned career
development.
? Creative problem solvers.
? Comfortable working with ambiguity.
? Ability to hold several different chats and interactions
simultaneously.
? Drive for results, demonstrates high degree of drive and
determinations.
? Understand the importance of independent learning.
? Flexibility to work shifts on a 7 day schedule.
? Highly organised individual.
? Time and Attendance Management.
_EDUCATION_ & Experience
_EDUCATION_ & Experience
Additional
_REQUIREMENTS_
Additional
_REQUIREMENTS_
We need : English (Good)
Type: Permanent
Payment:
Category: Others
